Billing Inquiries

MAYS DERMATOLOGY BILLING: Please contact our Billing Department directly at 1-888-222-2125.

SAGIS DERMATOPATHOLOGY BILLING: All biopsies are sent to an independent lab for processing and interpretation by a Board Certified Dermato-pathologist. For Billing Inquiries for your pathology (biopsy) please contact Sagis directly at: 1-877- MYSAGIS or 1-877-697-2447

Insurance & Billing

We participate with most insurance plans. All patients are encouraged to check eligibility and benefits with their insurance carrier prior to appointment. We do not guarantee coverage or in-network status. If you do not have health insurance, we are still happy to see you. We offer a simple self-pay fee schedule available upon request.

* Please note: based on your insurance plan and deductible, payment for your entire visit and/or in-office procedures may be required at time of service. Photo ID and valid insurance card required at every visit.

Below are some of the insurance plans we participate with available to the patient in accordance with our services. (List subject to change)

  • AARP
  • Aetna
  • Aetna Medicare
  • Baptist Health
  • BCBS (select plans)
  • ChoiceCare through Humana
  • Cigna
  • Cigna Health & Life Insurance COMP
  • Coventry
  • Great West Health Care (CIGNA)
  • Humana
  • Humana Medicare Advantage Pro
  • Medicare
  • Multiplan
  • Sagamore
  • United Health Care
  • USA Managed Care
  • Wellcare Medicare

Cosmetic & Cash pay Patients: Please be aware: We do not accept checks as method of payment. All payment is due at time of service or scheduling. (For services requiring disposable purchase/ blocked staff time full payment is required at scheduling). All cosmetic sales are final. 

NO SHOW/CANCELLATION POLICY: We love providing the luxury of same day appointments with a Board Certified Dermatologist. Some offices require credit card on file or deposit to book your appointment. We do NOT do this. However, in order to protect the dedicated appointment slot, we enforce a strict cancellation/no show policy. Cancellations less than 24 hours (weekdays) for ANY reason will result in a fee. This fee is non-refundable and covers the staff in preparation of your appointment and the time slot reserved for you. This policy is also noted on your required signed paperwork. We appreciate your understanding in this matter.

Check our Return Policy

Contact Us

We understand that it is often difficult to book an appointment with a Board-Certified Dermatologist. Please fill out the contact form below and a member of our team will call you back to schedule. PLEASE NOTE: THIS IS AN APPOINTMENT REQUEST ONLY. The next step will be a call from our office to confirm your information, insurance and date/time.


Telehealth Services

Now you can receive care from the comfort of your home, office, or on the go. We understand that life gets busy, so we offer telephone visits when your unable to make it into to the office. This service is only available for established patients ONLY. Up to 3 visits per year. Please click the link below to start the process and a staff member will reach out to you with further instructions.

Cancel/Reschedule Appointment

Please note: Cancel/reschedule requests MUST be placed 24 hours prior to appointment to avoid non refundable fee. This option only applies to MEDICAL appointments ONLY. To alter cosmetic or surgery appointments please call us directly at 502-384-6544.

Purchasing Products Online


For all other inquiries please use the form below, and we'll be get to you as soon as possible.

Contact Our Office

Office Information

502 384-6544


241 Sears Ave. Suite 103, Louisville, KY 40207

Billing Inquiries:

For Sagis Pathology: Please contact Sagis Billing Department directly at 1-877-697-2447

For all other Billing Inquiries: Please contact our Billing Department directly at 1-888-222-2125

Business Hours

  • Monday - Friday: 9:00AM - 5:00PM

  • Saturday: Closed

  • Sunday: Closed

Follow Us On Social Media:

mays dermatology & cosmetic Logo

Copyright 2018 © Mays Dermatology & Cosmetic Center. All Rights Reserved.